ServiceMinder
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FIELD SERVICE MANAGEMENT FOR HOME SERVICES: The Platform for Managing and Operating Your Home Services Brand

Introduce Me
Safe Connect Pledge:

No Hard Selling. Confidently connect, learn and expand your network.

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At-a-glance

Best for

    Franchisors

Ideal Client Size

Startup (1-10)

Emerging (11-100)

Regional (101+)

National (501+)

Capabilities

  • Operations Software
  • Royalty Payments
  • Last-Mile
  • Home Service Technology
  • Field Services

Company

Founded Date 2013

The Most Comprehensive Platform for Managing and Operating Home Services Franchises

Upon its founding in 2013, serviceminder.io had one mission in mind: to help home service (and commercial service) franchise businesses acquire and convert more leads, schedule more appointments, close more deals and communicate with clients more effectively.

It began with a world-class CRM built for field service with mapping, automated scheduling and dispatch. Then they added best-in-breed proposal writing with support for options, online deposits and payments, electronic signatures and reporting. Next, they perfected integrated email marketing and automation tools, fleet routing, integrated two-way texting, mapping and campaign budgeting enabling teams to measure revenue from campaigns and track cost per lead and revenue per client at the location and brand level. Oh, and dialed in reporting and analytics so locations and brands can better manage and grow.

The serviceminder.io team knows every brand is different. Whether you are moving from a single platform or from a group where everyone uses sticky notes and Excel, the serviceminder.io team creates a plan to make your on-boarding process as smooth as possible.

IFA Supplier Forum Member & Preferred FSN Supplier Member

They’ve been members of the International Franchise Association as Supplier Forum members since 2015 and were awarded preferred supplier member status with Franchise Supplier Network in 2021, prior to FSN’s official membership program launch in September of 2022.

Posts

How ServiceMinder Enhances The Client Experience
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How ServiceMinder Enhances The Client Experience

We all know convenience is key to optimal customer service and experience. Consumers have become accustomed to instant engagement and...

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ServiceMinder x Kitchen Solvers Case Study
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ServiceMinder x Kitchen Solvers Case Study

A Remodel for Remodelers Kitchen Solvers is a kitchen and bathroom remodeling franchise that has been in business since 1982....

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ServiceMinder x FranchiseFilming: Mastering Consistency with Effective Processes & Brand Messaging
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ServiceMinder x FranchiseFilming: Mastering Consistency with Effective Processes & Brand Messaging

ServiceMinder & FranchiseFilming recently recorded an exclusive webinar featuring two industry titans: John Keene, the visionary CEO/Founder of ServiceMinder, and...

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ServiceMinder + Mosquito Squad: A Buzzing Business Triples
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ServiceMinder + Mosquito Squad: A Buzzing Business Triples

Mosquito Squad is proud to be America’s most trusted mosquito and tick company dedicated exclusively to controlling the annoying outdoor...

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ServiceMinder’s 2024 Conference Schedule
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ServiceMinder’s 2024 Conference Schedule

If you're part of the franchise scene, whether you're a member, supplier, or franchisor, you understand just how game-changing networking...

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Get Ahead of the Home Services Busy Season
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Get Ahead of the Home Services Busy Season

As the temps warm up and the days get longer, we all know what's around the corner for Home Services...

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ServiceMinder Announces Exciting 2024 Partnerships
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ServiceMinder Announces Exciting 2024 Partnerships

Serviceminder, the premier platform for managing & operating your home services brand, is proud to announce these exciting new partnerships...

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ServiceMinder’s Spectacular Year: Breaking Records and Building Relationships
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ServiceMinder’s Spectacular Year: Breaking Records and Building Relationships

ServiceMinder's Spectacular Year: Breaking Records and Building Relationships A record-breaking year for the award-winning platform, ServiceMinder. How the platform for...

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Building a Strategic Partnership: Cabinet IQ x ServiceMinder
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Building a Strategic Partnership: Cabinet IQ x ServiceMinder

Upon its founding in 2013, ServiceMinder had one mission in mind: to help home service (and commercial service) franchise businesses...

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Consistency is Key: Empower Franchisees Through Automation and Innovation
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Consistency is Key: Empower Franchisees Through Automation and Innovation

Serviceminder takes the stress off franchisors by empowering franchisees! This solution steps in to make life easier for franchisors, giving...

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How To Target Home Service Leads With Ease
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How To Target Home Service Leads With Ease

Upon its founding in 2013, serviceminder had one mission in mind: to help home service (and commercial service) franchise businesses...

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ServiceMinder Awarded #1 By Entrepreneur Media
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ServiceMinder Awarded #1 By Entrepreneur Media

Upon its founding in 2013, serviceminder.io had one mission in mind: to help home service (and commercial service) franchise businesses...

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Take Your Home Service Brand Digital with Serviceminder
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Take Your Home Service Brand Digital with Serviceminder

Although it may be hard for some home service brands to let go of hard copies because it’s what you...

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Tech Spotlight: The Platform for Managing Home Service Franchise Brands
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Tech Spotlight: The Platform for Managing Home Service Franchise Brands

Episode Description In this interview with John Keene, CEO of serviceminder, we discuss his innovative home service platform for managing...

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Testimonials

ServiceMinder

We have been working with them for over 4 years now and are thankful for the partnership. They have always provided excellent customer service, and listened to suggestions/improvements we have requested for our operation and to support our growth.-September 2023

Brittany Potter
Operations Manager
Home Clean Heros
ServiceMinder

serviceminder is the ideal platform for our home services brands. As each brand improves their operating structure, the serviceminder team is open to collaborating on enhancements and new features. Each brand is different and has different requirements and priorities – serviceminder works with each brand to find customizable solutions that support those requests. I appreciate that serviceminder is investing in their own company – their people – to help take the platform to the next level to support our brands.-(September 2023)

Jill Hansen
Director of IT
Home Franchise Concepts
ServiceMinder

Service Minder is a crucial partner for Mosquito Squad. Their platform allows us to manage and grow our business from 100's of locations across the US. From the leadership down, they are experts in their space. Their franchise platform allows us to monitor and guide success across the brand.

Hugh Jones
Franchise Owner
Mosquito Squad
ServiceMinder

I cannot say enough good things about working with ServiceMinder. From day one of using the system everyone there has been so helpful and always answers all of my questions in a timely manner. Support is great about listening to what feature I'm trying to accomplish and they are always willing to keep working with me until we have a solution in place. They even listen when I ask about a new feature that we would like to see added to the program. I truly enjoy working with everyone from this company.

Joanne DuCharme
Operations Specialist
Kitchen Solvers
ServiceMinder

ServiceMinder has been a great partner to work with. They have helped streamline our sales process and reporting for our individual franchise owners and as a company as whole. Highly recommend.

Shane Aidala
VP of Marketing
Zen Windows
ServiceMinder

ServiceMinder has been a blessing for our Non-Profit by providing us a donated membership so we do not have to pay for their services. ServiceMinder's team has helped me learn how to best utilize their services to better the functionality of our Non-profit and our relationship with our clients. They have so many tools to help automate tasks and make my workload as the only employee much more manageable. I know if I have any questions I have a supportive ServiceMinder team member to help assist me without judgement. They have been patient with me while I learn how to use the tool most effectively!

Jayde Chase
Program Development Director
The Malinois Foundation
ServiceMinder

ServiceMinder was and continues to be a one of our most important vendors we have. Their CRM system has helped our system understand our business more than we have in the past. They have provided more training than we could have ever have hoped for! One of the best decision we ever made a s brand!

Al Winnick
Chief Operating Officer
Green Home Solutions
ServiceMinder

Helped us grow and advance our CRM needs

Ian Wilson
Franchise Service Specialist
Green Home Solutions
ServiceMinder

Great platform and exceptional service

Tom Swift
Chief Operating Officer
Mosquito Squad
ServiceMinder

Using Service Minder has greatly improved our efficiency and ability to manage franchise operations.

Todd Sun
Green Home Solutions
ServiceMinder

A great organization to work with and continue to inform us with high quality updates that can help our franchisees to effieciently use the platform.

Ryder Carey
IT & Communications Specialist
Kitchen Tune-Up/Bath Tune-Up Franchise System
ServiceMinder

After exploring multiple options in the CRM landscape, my team and I have wholeheartedly decided to stick with ServiceMinder, and for good reason. From its robust feature set to the incredibly responsive support team, ServiceMinder has provided us with everything we need to make our customer relationship management not just manageable, but also efficient and effective.

Yuri Vasilchenko
Marketing Director
Ideal Siding Franchising Inc.
ServiceMinder

Serviceminder is the lifeblood of our company. It has always been a user-friendly, comprehensive and reliable platform and has seen significant development over time.

Joe Delatte, CFE
President
Home Clean Heroes