Case Study: Effective Franchise Vetting with CIChecked Ensures Brand Integrity & Safety

December 4, 2024 Chris White

CIChecked offers fast and accurate background investigations for businesses looking to scale quickly. Hiring 500+ employees a year? No problem.

Our client needed a scalable background check solution to maintain their high standards of safety and quality across their growing network.

Comprehensive Vetting – Standard background checks were not providing the depth of information needed to thoroughly assess potential franchisees.
Regulatory Compliance – Varying state regulations for the industry required a more nuanced and adaptable screening process.
Efficient Processing – Long turnaround times and incomplete reports delayed start dates and risked losing qualified franchisees.

CI’s Advanced Screening Strategies for Franchisors:

Confidential Databases: Leveraged our PI license to obtain access to high-security databases, unavailable to other CRA’s.
Compliance Champion: Developed a custom compliance matrix aligned with state and federal franchise regulations.
Custom Reporting: Created bespoke reporting charts to track volume updates and key franchisee vetting metrics.
Process Automation: Implemented automated processes and form collection in addition to real-time status updates.

Measurable Results and Tangible Benefits:

Added federal database and cyber investigation searches to enhance applicant information quality.
A robust tracking system for all checks resulted in zero compliance issues since adoption (2023).
Facilitated the successful vetting and onboarding of 100 new franchisees in 6 months, supporting growth.
Average turnaround time fell to just 5.68 days, enabling swift and efficient franchisee decisions.

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